FAQ

Which services does BWM Fassadensysteme GmbH offer?

How can I contact BWM?

When is BWM available?

Who is my contact person?

If you have not yet been assigned a technical field service representative, please contact: info@bwm.de

Where can I request a quote?

Where can I find my delivery date?

The shipping date can be found in your email, the quote or the order confirmation.

How long does it take to manufacture a facade substructure?

The manufacturing time depends on the complexity and size of the project. After an initial consultation and planning, you will receive a detailed schedule from us.

Does BWM offer customized solutions?

Yes, we specialize in facade solutions that meet the specific requirements and design wishes of our customers.

Is self-pickup of goods possible?

In principle, self-pickup is possible. For more information, please contact your account manager or info@bwm.de.

How sustainable are BWM’s facade systems?

Our facade systems are energy-efficient, and we use environmentally friendly materials. We also focus on sustainable production processes and offer solutions that help reduce energy consumption.

How can I track my shipment?

For parcelshipment, we can provide a tracking number upon request. Please note that not all carriers offer tracking.

Where can I find the product data sheets?

Product data sheets can be viewed on our website under „Product Data Sheets – BWM Fassadensysteme GmbH.“

How quickly are my inquiries processed?

Generally, you will receive a response to your inquiry within one business day at the latest.

Can BWM also assist with planning and approval?

For assistance with planning and approval, please contact us directly via email at: info@bwm.de.

Does BWM deliver to construction sites?

What materials does BWM use for its facade systems?

We use aluminum, steel, and composite materials to develop customized facade solutions for our customers.

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