{"id":1219,"date":"2024-08-15T07:38:38","date_gmt":"2024-08-15T05:38:38","guid":{"rendered":"https:\/\/www.bwm.de\/?page_id=1219"},"modified":"2024-08-15T07:38:39","modified_gmt":"2024-08-15T05:38:39","slug":"termine","status":"publish","type":"page","link":"https:\/\/www.bwm.de\/en\/termine\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p><strong>Which services does BWM Fassadensysteme GmbH offer?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Technical consulting<\/li>\n\n\n\n<li>Creation of structural calculations<\/li>\n\n\n\n<li>Delivery to construction sites<\/li>\n\n\n\n<li>On-site training for our products<\/li>\n\n\n\n<li>Development of project-specific special solutions<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>How can I contact BWM?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phone: +49 (0)711 90 313-0<\/li>\n\n\n\n<li>Email: <a href=\"mailto:info@bwm.de\">info@bwm.de<\/a><\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>When is BWM available?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monday \u2013 Friday: 08:00 \u2013 17:00 CET<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Who is my contact person?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you have not yet been assigned a technical field service representative, please contact: <a href=\"mailto:info@bwm.de\">info@bwm.de<\/a><\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Where can I request a quote?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please send your inquiry via email to: <a href=\"mailto:info@bwm.de\">info@bwm.de<\/a><\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Where can I find my delivery date?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The shipping date can be found in your email, the quote or the order confirmation.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>How long does it take to manufacture a facade substructure?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The manufacturing time depends on the complexity and size of the project. After an initial consultation and planning, you will receive a detailed schedule from us.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Does BWM offer customized solutions?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Yes, we specialize in facade solutions that meet the specific requirements and design wishes of our customers.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Is self-pickup of goods possible?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In principle, self-pickup is possible. For more information, please contact your account manager or <a href=\"mailto:info@bwm.de\">info@bwm.de<\/a>.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>How sustainable are BWM\u2019s facade systems?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our facade systems are energy-efficient, and we use environmentally friendly materials. We also focus on sustainable production processes and offer solutions that help reduce energy consumption.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>How can I track my shipment?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For parcelshipment, we can provide a tracking number upon request. Please note that not all carriers offer tracking.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Where can I find the product data sheets?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product data sheets can be viewed on our website under &#8222;<a href=\"https:\/\/www.bwm.de\/en\/technical-documentation\/\">Product Data Sheets &#8211; BWM Fassadensysteme GmbH<\/a>.&#8220;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>How quickly are my inquiries processed?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Generally, you will receive a response to your inquiry within one business day at the latest.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Can BWM also assist with planning and approval?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For assistance with planning and approval, please contact us directly via email at: <a href=\"mailto:info@bwm.de\">info@bwm.de<\/a>.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Does BWM deliver to construction sites?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Yes, delivery to construction sites is possible.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>What materials does BWM use for its facade systems?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We use aluminum, steel, and composite materials to develop customized facade solutions for our customers.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Which services does BWM Fassadensysteme GmbH offer? How can I contact BWM? When is BWM available? Who is my contact person? Where can I request a quote? Where can I find my delivery date? How long does it take to manufacture a facade substructure? Does BWM offer customized solutions? Is self-pickup of goods possible? How [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1219","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - EN - BWM Fassadensysteme GmbH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bwm.de\/en\/termine\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - EN - BWM Fassadensysteme GmbH\" \/>\n<meta property=\"og:description\" content=\"Which services does BWM Fassadensysteme GmbH offer? How can I contact BWM? When is BWM available? 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